At SFS Business Management Inc., we provide full-spectrum Business Process Outsourcing (BPO) services designed to support your operations, reduce costs, and improve your customer experience. Whether you’re a startup or a growing business in the U.S., we offer flexible, expert-led solutions tailored to your specfic needs.
Leverage the power of Artificial Intelligence across your business operations. Our AI-enhanced services include chatbots, automated customer support, workflow optimization, sales forecasting, and lead scoring — all designed to make your operations smarter and more scalable.
Deliver 24/7 support that builds trust.
Inbound & outbound calling, chat, and email support — all handled by trained agents who act as an extension of your brand.
Scale without hiring full-time.
Our VAs can manage administrative tasks, data entry, scheduling, customer inquiries, and more — saving you time and money.
Drive growth with qualified leads.
We provide appointment setting, lead qualification, cold calling, and sales development services to keep your pipeline full.
Grow your brand online.
From SEO to social media and paid ads — we help you get noticed, drive traffic, and convert clicks into customers.
Streamline the buying process.
We manage online and phone-based order taking, customer follow-ups, refunds, and cart recovery to increase your revenue.
Tech support made simple.
Our agents provide Level 1–2 support for common IT issues, including password resets, connectivity, software, and more.
Hands-on help, when you need it.
Deploy our certified engineers for on-site hardware installs, network setup, troubleshooting, and systems maintenance.
From idea to online.
We design and maintain business websites that are mobile-friendly, SEO-optimized, and customized to your brand.
Improve your cash flow.
We contact clients on your behalf to follow up on unpaid invoices professionally and persistently — protecting your revenue.
We build flexible packages based on your business needs. Contact us today to get a free consultation.
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